PRIVACY

Privacy policy

Effective July 24, 2026

Current intake method

The website audit form opens your own email application. The site does not submit, receive, or store the form fields. Nothing is sent until you choose to send the email.

Email communication

If you email TowTruckLeads, your email provider and ours process the message. We use the information to respond to your request, evaluate fit, and prepare an audit or project scope. Do not send payment-card details, passwords, or other unnecessary sensitive information.

Payments

Plan purchases use a Stripe-hosted checkout. Stripe collects and processes payment information, customer name, business name, email, phone number, and tax-related location information under its own privacy terms. TowTruckLeads receives the purchase and customer details needed to provide the service, but does not receive the customer's full card number.

TowLot inventory materials

The public TowLot example is interactive only. Choosing photos in the example does not upload or send them from your browser. Customers who purchase TowLot may provide vehicle photos, voice notes, VIN and title-status documentation, indicated mileage, pricing, condition checks, known damage, seller authority, location labels, and publication approvals through the agreed onboarding, email, text, or storage channel.

TowTruckLeads and its service providers use those materials to prepare, review, publish, update, and support the customer's vehicle listings. AI services may assist with transcription, follow-up questions, organization, and draft writing. A draft is not intentionally made public until the customer approves it. Customers should remove unrelated personal information from documents and photos and use the agreed secure channel for title or ownership records.

TowLot working materials and approval records are kept only as needed to provide the service, maintain the current inventory and audit trail, resolve disputes, and meet legal or accounting obligations. A customer may request deletion of materials that are no longer required for those purposes.

Analytics and cookies

No analytics identifier is installed in this version. Stable button identifiers exist for future measurement, but they do not transmit data by themselves.

Language preference

The English and Spanish switch stores a language preference in your browser and a first-party cookie so the site can reopen in the language you selected. This preference does not identify you and is not used for advertising.

Contact

Questions or deletion requests can be sent to hello@towtruckleads.com.